Frequent Ask Questions

Our apparel is custom printed per order, which means it takes time to create each unique piece. We ask that you please allow 1-2 weeks for delivery, depending on your location and shipping method. We strive to ensure that each item is made to the highest quality and attention to detail, and we appreciate your patience as we craft your order. If you have any questions or concerns about the status of your order, please reach out to support@borderlineunique.com

If you need to make changes to your order with Borderline Unique, please contact us as soon as possible at support@borderlineunique.com or call 419-404-9005.

Please note that if your order has already shipped, we may not be able to make any changes and you may need to return the item for exchange or refund.

Absolutely. We take the privacy and security of our customers very seriously, which is why we do not keep any credit card information on file without your express consent. All transactions are securely processed through trusted payment gateways, ensuring that your sensitive information is never at risk. We also use the latest encryption technologies to protect your data. Your trust and safety is our top priority, so you can shop with peace of mind knowing that your information is in good hands.

Yes, if your state requires us to charge sales tax. However, if you have a tax exempt status, please contact us directly before making your purchase. We will request the necessary documentation from you and work with you to ensure that your order is processed without sales tax.

Yes, we offer international shipping for customers outside of the United States. Please note that international shipping rates may vary by location and shipment size.